Overcoming the Objections to VoIP – And Why You Should Make the Switch!

You want to modernize your business’ telecommunication system but don’t know where to start. You know that if you don’t update your communication system soon, it could negatively affect your business. Modernizing your business’ telecommunications can be daunting; we get it! We’ve helped hundreds of companies like yours transition to unified communication systems and will ensure a smooth transition for your business. Here are common objections we’ve heard about VoIP and why your business should take that leap and switch to Cloud communication.

My traditional telephone system works fine. Why should I switch?

We recommend switching to a new telecommunication system before your current traditional system breaks down. Modernizing your telephone system can give your employees more options and resources for communicating with colleagues and clients. One benefit of Cloud-based communication systems is that they sync up multiple devices. Employees can work from their desk, phone, laptop, or iPad and never miss a notification or important message. Working remotely can change how your business functions and give more freedom and flexibility to workers.

Is the call quality as good as my traditional telephone system?

There is a misconception surrounding VoIP systems having poor call quality. When VoIP was starting, this was a significant concern for companies. However, as technology has advanced, so has VoIP. Nowadays, the quality of a call using VoIP systems depends on the network. If your network is properly designed to handle the VoIP system, the quality of your calls will be clear. Our team will look at your network before installing the Cloud-based system to ensure it is VoIP-ready and that the call quality will not be compromised.

What if my IT person/department has security concerns?

The IT department will undoubtedly have concerns when a third party wants to connect a VoIP solution to its network. We work closely with your team to ensure the system is deployed correctly and that no safety protocols are overlooked so your network is not compromised in any way whatsoever. Also, as a managed service provider with a highly skilled IT team, we have the expertise to provide secure, enterprise-grade networks with proper backups and 24-hour support.

How do I choose which VoIP solution will best fit my company?

There are many VoIP solutions on the market, but it all comes down to the vendor and who will be installing the system. As a rule, a VoIP system is only as good as your provider. If there is a dedicated team to answer questions, help with installation, and troubleshoot any issues, you will most likely love your VoIP system. It can provide flexibility for communication, reliable video conferencing, and far more features than any traditional system.

We have a dedicated team to answer all your questions and maintain your system when an issue arises. That’s why we are confident your business will flourish with a Cloud-based communication system to connect everyone in and out of the office.

Benefits of switching to VoIP

Flexible to use (headsets, phones, computers, laptops, smart watches)

Automatic updates that won’t disrupt business

Can work remotely – anywhere there is an internet connection

No servers or software to monitor and upgrade

Mobile apps let you take your work anywhere

Browser-based chat, audio, video, desktop sharing collaboration

View infographic version of benefits